Delivery
Order processing time
Orders placed by 18:30 on a working day (Monday–Friday) are shipped the same day. This applies to every product available in our warehouse.
Delivery costs and methods
You can choose from several delivery methods:
- GLS courier — 5 zł, 24–48 hour delivery
- GLS courier, cash on delivery — 10 zł
- GLS courier, Saturday delivery — 10 zł
- JWP courier — 5 zł
- JWP courier, cash on delivery — 12 zł
- Personal pickup — free, Krakowiaków 80/98, 02-255 Warsaw, daily 11:00–19:00
Delivery is free on orders over 350 zł.
Package tracking
Once your package is shipped, we automatically send you an email with the tracking number and a link to track your package on the carrier's website, where you can check the delivery status at any time.
Shipping outside Poland
We currently only ship orders within Poland.
Transport damage and delivery complaints
We recommend checking your package in the courier's presence. If you notice damage to the packaging or its contents, fill out a damage report together with the courier — this significantly speeds up the complaint process. Either way, please contact us as soon as possible after receiving the package, describing the damage and, if possible, attaching photos. We will review your report and offer a replacement, repair, or refund.